X-axis sorting of one chart affects another

I delayed reporting this because I thought I must be imagining things, but I’ve stumbled on it a few times now and can reproduce it! When I have multiple chart visualizations on the same dashboard such as column charts and line charts, when I modify the x-axis sort order on one chart and go back to the dashboard I’ve noticed that sometimes the sort order of the x-axis on another chart also appears changed.

For example, I can recreate the bug like this (using Legacy dashboards, but I think I’ve seen it in Canvas too):

  • chart one is a column chart (total sales per seller) with the x-axis sorted by the y-axis value high to low
  • chart two is a column chart (same: total sales per seller) but with the x-axis sorted alphabetically by seller
  • then I open chart two to edit it and change the x-axis sort to reverse alphabetical
  • now when I return to the dashboard chart one is also appearing to be sorted reverse alphabetical
  • refreshing the browser or opening, saving, and closing chart 1 restores the intended sort order

I wouldn’t expect the settings on one chart to change the appearance of another!

Hi Becca,

Thank you for your report! We are checking the issue further and will get back to you soon.

Best regards,
Phien.

Hi @Becca_Perry,

We have identified the issue and are working on a patch for it. I will inform you once the fix is released.

Best regards,
Hoang

Hi @Becca_Perry,

We have released the fix for this issue. Please kindly try again on your side to see if it’s working as expected now!

Hi @kaid ,

I just tested and can confirm it’s fixed!

Thank you,
Becca

@kaid unfortunately I saw this behavior again in a Canvas report today. It happened on two horizontal bar charts. I was able to restore the desired sorting behavior by opening the report for edits and closing it without making any edits.

Hi @Becca_Perry, apologize for my late response! Let me check it again and get back to you soon.

Hi @Becca_Perry, we have rolled out a fix for the new issue. Please try again on your side to see if the issue still happens!

Thank you - I have been working on multi-chart dashboards and have not seen it come up again since your fix. It’s currently looking good!