X-axis sorting of one chart affects another

I delayed reporting this because I thought I must be imagining things, but I’ve stumbled on it a few times now and can reproduce it! When I have multiple chart visualizations on the same dashboard such as column charts and line charts, when I modify the x-axis sort order on one chart and go back to the dashboard I’ve noticed that sometimes the sort order of the x-axis on another chart also appears changed.

For example, I can recreate the bug like this (using Legacy dashboards, but I think I’ve seen it in Canvas too):

  • chart one is a column chart (total sales per seller) with the x-axis sorted by the y-axis value high to low
  • chart two is a column chart (same: total sales per seller) but with the x-axis sorted alphabetically by seller
  • then I open chart two to edit it and change the x-axis sort to reverse alphabetical
  • now when I return to the dashboard chart one is also appearing to be sorted reverse alphabetical
  • refreshing the browser or opening, saving, and closing chart 1 restores the intended sort order

I wouldn’t expect the settings on one chart to change the appearance of another!

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Hi Becca,

Thank you for your report! We are checking the issue further and will get back to you soon.

Best regards,
Phien.

Hi @Becca_Perry,

We have identified the issue and are working on a patch for it. I will inform you once the fix is released.

Best regards,
Hoang

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Hi @Becca_Perry,

We have released the fix for this issue. Please kindly try again on your side to see if it’s working as expected now!

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Hi @kaid ,

I just tested and can confirm it’s fixed!

Thank you,
Becca

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@kaid unfortunately I saw this behavior again in a Canvas report today. It happened on two horizontal bar charts. I was able to restore the desired sorting behavior by opening the report for edits and closing it without making any edits.

Hi @Becca_Perry, apologize for my late response! Let me check it again and get back to you soon.

Hi @Becca_Perry, we have rolled out a fix for the new issue. Please try again on your side to see if the issue still happens!

Thank you - I have been working on multi-chart dashboards and have not seen it come up again since your fix. It’s currently looking good!

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