We know there’s a way for certain email addresses to get notified of ALL scheduled send failures. We’d love to be able to limit it to only failures for specific schedules. Is this possible?
If not, then I’d like to make a feature request. I could envision a couple different ways to achieve this:
Have a new field in scheduled sends for “email on failure” so we can customize it per schedule
Some way to access the underlying job data, either through the UI or API so we can set up our own alerting based on it, I’m not seeing an immediate way to do that in either one?
I’m sure there’s other ways too, just some ideas, thanks in advance!
Thank you for sharing with us. Our team is discussing your suggestion: Have a new field in scheduled sends for “email on failure” so we can customize it per schedule.
If there are any updates or changes regarding this feature, I will let you know.
Thanks Tai! Noting that being able to access the job history (ex. via the API) might also be useful in other ways (ex. monitoring run times and such). I know there’s this page which is great, but can’t dive into the details for specific jobs. But I think the way you mentioned accomplishes the goal of this post though!
I saw those, but they require knowing the job id. I think using those more in-depth, it would be helpful to have some kind of API call to list jobs.
It could be an alternative to having the new field on schedules for emailing on failure. Then we could call the list jobs API to get failures, do any filtering based on certain rules, and set up our own notifications if needed.