No automated acknowledgement email from Holistics upon filing a support ticket

I tried to raise a Support ticket but I did not get the usual automated email that the ticket has been created and received successfully. Could anyone from Holistics be able to confirm if there’s an issue? Thanks :)!

Thanks @jefflee for letting us know. Our team is checking the automated response, so I guess that it will work well soon.
btw, we just replied your ticket, please help us check your mailbox :blush:

HI @di.hoang ,

Yes, our ticket has been answered. Thanks to your team for being so prompt as always :+1:

1 Like