ERROR - Sort column index out of range: -1 -

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1

I am trying to download data from a Data Table visualization and keep getting this error log. The data table has multiple sorted fields, and only by removing all the sorts am I amble to complete the download successfully. I am able to download data from other sorted data tables. Any thoughts on what’s going on here?

[ 2025-07-28T18:47:22.221Z ] INFO -
Status: Pending - 0.00 secs
[ 2025-07-28T18:47:22.223Z ] INFO -
Job (ID: [deleted in post for security]) created for Viz::Exporting::ExporterService - 0.04 secs
[ 2025-07-28T18:47:22.265Z ] INFO -
Status: Starting - 0.07 secs
[ 2025-07-28T18:47:22.330Z ] INFO -
Status: Running - 0.85 secs
[ 2025-07-28T18:47:23.175Z ] INFO -
Status: Failure - 0.01 secs
[ 2025-07-28T18:47:23.180Z ] ERROR -
Sort column index out of range: -1 -

2

Hi @Becca_Perry,

Thank you for bringing this to our attention, and we apologize for the inconvenience. This is a bug on our end, and our team is actively working on a fix. We expect to release an update within the next few days.

We appreciate your patience and understanding.

Best,
Tung

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3

Hi @Becca_Perry,

We’ve just released a fix for this issue! Could you please try again on your end to see if it’s now working as expected?

Thank you for your patience

Best,
Tung

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4

Thanks – can confirm, looks all set from my side too! Working as expected.

Best,
Becca

1 Like