Drill-through bug - Previously functional drill-throughs on Canvas Dashboards are inactive

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1

Hello,

We have noticed several drill-throughs we had previously set up and were functional on a Canvas Dashboard are now inactive. Noting that there are some drill-throughs on the same dashboard that are still active, so it appears to only be impacting selective cases. All of the impacted, non-functional drill-throughs are on date fields.

Other details:

  • The drill-throughs are still functioning in the Reporting tab and the embedded report, so no impact to non-technical users

  • We’re observing the non-functional drill-throughs in the Development tab (even when using production code), so it does not appear to be a recent change we made & makes it hard to test and pinpoint any changes.

2

Hi @hannah.paxton ,

Sorry for the bad experience. We’ve recently released a fix for this issue. Can you try refreshing the browser to see if it works for you?
Thank you for using Holistics.

Best,
Tung

1 Like
3

Hi @Tung_Bui_Thanh,

I refreshed my default browser and tried on a different browser and unfortunately am still seeing the issue.

4

Hi @hannah.paxton ,

Sorry for that. We are actively investigating this issue and will get back to you whenever there’s an update.
We really appreciate your patience.

Best,
Tung

5

Hi @hannah.paxton,

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