[Dashboard Showcase] 🐾 Customer Support & CSAT Monitoring - Pawductive

Hi community, a new submission for our demo day :space_invader:

:bar_chart: Dashboard: Customer suppot & CSAT [Pawductive]

About the dashboard

  • A customer support dashboard that shows you what’s broken, who’s unhappy, and where to focus, without digging through spreadsheets.
  • Who it’s for: Support leads, product managers, and ops folks who want to understand their support queue at a glance.

What you’ll find

  • Ticket tracking: See how many tickets came in, what’s causing them, and which ones need attention right now.
  • CSAT overview: Check if you’re hitting your satisfaction targets and find out exactly why customers are frustrated.

Cool stuff to try

  • Cross-filtering: Click any bar to filter the whole page
  • Holistics actions: Open support ticket link from the data table
  • Quick filter directly based on any data point
  • Add & edit break down dimension: From the Analyze menu in charts, straight from the dashboard
  • View underlying data: Right-click on a data point to view its data
  • Reusable blocks for customizable & convenient dashboard component

Built with Holistics AML, reusable themes, and way too much purple.
Happy exploring :paw_prints:

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