Ssh reverese tunneling

Hi,
Im trying to connect my data with ssh reverse tunneling but it throws this:


i already had a data source connected in this way but we changed our servers.
The ip is the exact same as lost one.
Could you help me with this?
Best regards

Hi Carlos,

Thank you for posting your question!

According to the error message, I believe you were re-executing a reverse tunnel script that had already failed.
For security reasons, a reverse tunnel script can be executed once. FYI, this is to avoid the case where your script token gets leaked and someone does some malicious actions using the token.

Thus, can you try re-creating the data source from the start?
In case the script somehow fails or gets canceled, you can use the Regenerate Script button on the web UI:

Hope that your retry will be successful.

Best,
Dat

Hi Carlos,

I have also just found out that your previous attempts (prior to the one you are posting) were failing due to timeout errors.
Thus, I’d recommend following step 4 in our troubleshooting guide:

In case you need further assistance related to your database setup that involves sensitive details (such as IP, Port), please submit a Ticket via our Support Form.

Best,
Dat

Hi,
i used telnet and throws succesful connection.
I will create a ticket to support team. Thanks!