# CSV Import Error - invalid byte sequence in UTF-8 **URL:** \ **Category:** Common Error Messages\ **Created:** [December 6, 2018, 2:38pm UTC](https://community.holistics.io/t/csv-import-error-invalid-byte-sequence-in-utf-8/45 "2018-12-06T14:38:13Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![vincent](https://community.holistics.io/user_avatar/community.holistics.io/vincent/32/465_2.png) [@vincent](https://community.holistics.io/u/vincent)\ **Post date:** [December 6, 2018, 2:38pm UTC](https://community.holistics.io/t/csv-import-error-invalid-byte-sequence-in-utf-8/45/1 "2018-12-06T14:38:13Z")
Sometimes when importing a CSV, you may run into an error message like this. ```auto Status: failure - *0.01 secs* [[2018-03-13](tel:1234567)T08:22:44.340Z ] ERROR - invalid byte sequence in UTF-8 - ``` This error typically happens when the file you are attempting to upload is not in a UTF-8 format. You can refer to the link in this resource to get the file in UTF-8 format: [https://support.zendesk.com/hc/en-us/articles/206233348-How-to-fix-the-UTF-8-error-when-bulk-uploading-users](https://support.zendesk.com/hc/en-us/articles/206233348-How-to-fix-the-UTF-8-error-when-bulk-uploading-users) If this does not work, feel free to contact our friendly support team! ---
**Author:** ![datriyo\_M](https://community.holistics.io/user_avatar/community.holistics.io/datriyo_m/32/210_2.png) [@datriyo\_M](https://community.holistics.io/u/datriyo_M)\ **Post date:** [September 8, 2020, 11:08am UTC](https://community.holistics.io/t/csv-import-error-invalid-byte-sequence-in-utf-8/45/2 "2020-09-08T11:08:18Z")
Analysts are involved in designing, improving, and deploying [computer networks](https://www.fieldengineer.com/skills/what-is-a-network-analyst). They must install, configure, and upgrade system networks on a daily basis to provide that they are functioning properly. They have to analyze and resolve the technical problems that may arise in the established network systems. ---
**Author:** ![anthonytd](https://community.holistics.io/user_avatar/community.holistics.io/anthonytd/32/374_2.png) [@anthonytd](https://community.holistics.io/u/anthonytd)\ **Post date:** [September 25, 2020, 5:03am UTC](https://community.holistics.io/t/csv-import-error-invalid-byte-sequence-in-utf-8/45/3 "2020-09-25T05:03:17Z")
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**Author:** ![anthonytd](https://community.holistics.io/user_avatar/community.holistics.io/anthonytd/32/374_2.png) [@anthonytd](https://community.holistics.io/u/anthonytd)\ **Post date:** [September 25, 2020, 5:03am UTC](https://community.holistics.io/t/csv-import-error-invalid-byte-sequence-in-utf-8/45/4 "2020-09-25T05:03:21Z")