# \[APAC\] Server under high load

**URL:** <https://community.holistics.io/t/apac-server-under-high-load/1236>\
**Category:** News from Holistics\
**Created:** [October 13, 2022, 3:56am UTC](https://community.holistics.io/t/apac-server-under-high-load/1236 "2022-10-13T03:56:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nui\_Ta](https://community.holistics.io/user_avatar/community.holistics.io/nui_ta/32/695_2.png) [@Nui\_Ta](https://community.holistics.io/u/Nui_Ta)\
**Post date:** [October 13, 2022, 3:56am UTC](https://community.holistics.io/t/apac-server-under-high-load/1236/1 "2022-10-13T03:56:47Z")

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Over the past 3 days, the APAC Holistics caching server was under high load and this is causing degraded performance of the Holistics platform.

Thus, we are working on an urgent server upgrade.

During this period, APAC customers may find:

- Your data fails to be cached.
- Intermittent errors with the status code `503` interrupt your interactions on Holistics.

We sincerely apologize for any inconvenience this may have caused, and would appreciate your understanding on this matter.  
We will post our updates on this Community and [Status page](https://holistics.instatus.com/)  
If you have any concerns, please reach out to us via our [Support Form](https://form.jotform.com/201562151159045)

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**Author:** ![Nui\_Ta](https://community.holistics.io/user_avatar/community.holistics.io/nui_ta/32/695_2.png) [@Nui\_Ta](https://community.holistics.io/u/Nui_Ta)\
**Post date:** [October 13, 2022, 5:24am UTC](https://community.holistics.io/t/apac-server-under-high-load/1236/2 "2022-10-13T05:24:17Z")

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We implemented a fix and currently monitoring the result.